SAML 2.0 or Google Workflow for Google SSO?

If your organization uses Google as its identity provider (IdP), you can set up a SAML 2.0 or Google Workspace connection to enable single sign-on (SSO) for Blackbaud ID. For most scenarios, we recommend a Google Workspace connection. This is especially useful if you have multiple Google accounts — such as for personal and business use — or if you share browsers or devices with other people with Google accounts because Google Workspace enables users to easily choose which account to sign in with.

If you already set up a SAML 2.0 connection for SSO through Google, you can convert to a Google Workspace connection.

  1. To help prevent inadvertent lockout while you convert your SSO connection, set up a maintenance window at your organization.

  2. In Admin, select Authentication settings.

  3. To disconnect your SAML 2.0 connection, select Learn about disconnecting SSO under Single sign-on, and then select Yes, disconnect... and Disconnect.

    Note: When you disconnect your connection, your users receive an email to reset their passwords to ensure they meet the requirements of Blackbaud's authentication service. For more information, see Single Sign-on Connection.

  4. To completely erase your SSO settings, select Erase all single sign-on settings under Single sign-on, and then select Erase SSO settings.

    Note: When you erase your SSO settings, you retain any verified email domains. For more information, see Single Sign-on Setup.

    Tip: To remove the SAML Google app from your users' Google apps, sign in your Google Workspace admin console with an administrator account, and, in App Settings, delete the SAML app.

  5. To set up your Google Workspace connection, select Manage SSO settings under Single sign-on, and then select Google Workspace. For more information, see Google Workspace Setup.