Home
The Blackbaud Merchant Services Web Portal provides a convenient place to view and manage your organization’s Blackbaud Merchant Services account activity. From Home, you can view important system messages and processing alerts for your account. You can also link additional accounts to Blackbaud ID.
View disputed transactions
When you have chargebacks that require your attention, an alert 
appears at the top of the home page. To review details, from the alert, select View disputes. For more information, see Disputes.
Link accounts to Blackbaud ID
The Blackbaud Merchant Services Web Portal uses Blackbaud ID for easier access with more security. If you used multiple accounts in the classic web portal, you must link each account to your Blackbaud ID.
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Under Link additional accounts to Blackbaud ID, select Link another account.
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Enter your previous Blackbaud Merchant Services credentials.
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Select Sign in.
After you link multiple accounts, you can use the menu 
to switch between them. For more information, see Manage Multiple Accounts.