Credits

Note: Credits for Receivables are currently view only; you can't add, edit, or delete them. We'll monitor your feedback throughout this time to determine next steps as we prepare for general availability. As you review this content, keep in mind it's written for users with add, edit, and delete permissions.

A credit reduces a client's outstanding balance for an invoice. You can add credits to apply to a client's future invoices or existing ones. You can also apply the full credit amount to a single line item or split the amount to credit multiple line items.

To access the list of credits, go to Receivables, Credits. To change the column headers, select Columns, select what to include, and select Apply changes. You can also reorder the columns in the list by dragging and dropping the column headers.

To quickly locate the credit you want in the list, use the search or filters.

To find and open a specific credit, search for it by credit ID and select it in the results.

Tip: If you don't know the exact ID, search by partial number.
To view only credits that share specific criteria such as such as credit date or post date, filter the list. From the Filters list, select the criteria of the credits to work with and select Apply filters.

Add credits

From Receivables, Credits, select New.
Enter the credit details you need, such as the client's name, credit date, post status, and description.
To apply the credit to the client's outstanding invoice, click in the Apply to field and select Show all.

Tip: If Apply to remains disabled, the client doesn't have outstanding invoices.

In the Applied column, enter the amount to credit each charge. For example, you can split a $50 credit by applying $25 to charge 587 and applying $25 to charge 912.
To reduce the charge balances, select Apply.

Under Distributions, specify debit accounts, classifications using grants or transaction codes, and custom fields for reporting purposes. You can also select to distribute the information evenly or by percent. For more information, see Credit Distributions and Distributions.
Under Interfund entry set, select a set to balance the accounts if the debit and credit accounts aren’t in the same fund. For more details, see Interfund Sets.
To add custom fields for the credit, select Add custom fields. Use these to add additional info and further filter credits when you search for them. For more details, see Custom Fields.
Save the credit. If you want to enter another new one, select Save and add new.