Contact Support

The GrantsConnect Support Team can be contacted through Live Chat or by submitting a ticket.

Note: It is recommended to review the Troubleshoot and Support resources prior to contacting our team.

  1. In the Grant Manager Portal or Applicant Portal, click on the question mark icon next to My Account in the navigation.

    Note: An example in the Grant Manager Portal is shown below.

    Contact support from the navigation in the Grant Manager Portal

  2. Select either Contact Support to submit a ticket or Live Chat to message with a member of our team.