Phone settings

The Phone Settings section enables you to configure how phone calls will be placed and how and text messages will be sent from Blackbaud Guided Fundraising. To access the Phone Settings page, you need to be an Administrator and then navigate to Admin, Phone Settings.

Institution Branding Name

Warning: If you plan to send text messages to prospects, to comply with FCC regulations you need to identify your organization to text message recipients.

Add at least one institution name that you want to use in your campaigns. Then, navigate to Messages, Texting Templates to see the institution names listed. Be sure to use at least one of the institution names in your text message content. If you do not, it will not appear as a texting template option in your campaign set up.

In this Section: