Permissions to connect applications
In the Blackbaud Marketplace, one of the enhanced security measures to protect your solutions is that only environment administrators can connect and disconnect applications. This enables your organization to decide who has the decision-making powers over which applications are trusted and important for your organization to use. Connecting an application, however is just one step in the process. First, it's important to get to know the application and application provider and ensure the relationship would be a positive one for your organization. Then, after you connect an application, the partner and its Marketplace application cannot access your Blackbaud data until you give it permission. Permission is granted on a per user basis and respects the security rights of the user who provides consent. For example, one way to have control over what the Marketplace connected application can access in your data is to create a user with your designated, limited security rights in a Blackbaud solution and have that user provide consent.
Blackbaud organization, environment, and solution admins
In Blackbaud solutions your organization has three different types of admins. Each have important responsibilities for the success of your Blackbaud implementation. Let's review each type of role and how they are set up.
Organization admins manage your organization's profile with Blackbaud and perform tasks in the Admin console, such as adding users to the Blackbaud organization account, setting up single sign-on authentication, and managing your organization's account. They do not have access to your organization's environments or solutions unless they are given access. Thus, they do not have the ability to connect and disconnect applications in the Blackbaud Marketplace. However, they do have the ability to add environment admins.
To see who the organization admins are for your organization, go to your Blackbaud ID profile.
From the User Profile page, select Organizations.
On the Organizations page, under Organization contacts, your organization admins are listed. To send an email to one of your admins, select the name.
Tip: If your organization no longer has an admin listed, you need to complete the Admin Request Authorization form to request a new organization admin.
An environment at Blackbaud is like a container that houses all of your Blackbaud solutions. An environment can have one Blackbaud solution, like Blackbaud Raiser's Edge NXT, or many. When an environment has multiple solutions, it enables those solutions to more easily share data, services, and more. An environment admin has full access to all solution admin tasks and is the person who decides which Blackbaud Marketplace applications can be connected.
A solution admin is the person who has full access to a single Blackbaud solution, like Blackbaud Financial Edge NXT. A solution admin is not restricted to being an admin for just one solution. However, even if the solution admin is granted permission to several solutions it does not mean they have the permission to perform tasks at the environment level.
When logged into your Blackbaud solution, such as Blackbaud Education Management, a solution admin is added from Control Panel, Security.
How do I become an environment admin?
If you are an admin for your organization but on the applications details page, you see a Get started button instead of Connect, then you may be an organization or solution admin. However, this can be resolved by contacting one of your organization's admins and have them perform the following steps.
Sign in to Blackbaud.com.
In the upper-left corner, select the menu and then Admin.
Select Settings, Environments.
On the environment's card, the organization admin can see who already is assigned environment admin permission. To see who, if any, are assigned, select the # Environment admins link.
To add an environment admin, select the menu , then Invite environment admin.
Enter the contact information and select Send invite. The new environment admin receives an invitation email.
To complete the process, the new environment admin needs to accept via email. Once the new environment admin accepts, they should now see the ability to connect applications in the Blackbaud Marketplace.