Payment Configuration Troubleshooting

To process payments in Raiser's Edge NXT, your organization must have a Blackbaud Payment Service account and at least one payment configuration. A payment configuration includes information about the gateway, access credentials, fraud protection options, currencies, and credit card types that your processor supports.

Tip: For more information about Blackbaud Checkout requirements for payment configurations, see Get Started with Payment Processing.

When you add a credit card or direct debit payment for a gift, or set up an online form — such as a donation or event registration form — under Process with, you must choose a payment configuration. If there are no payment configurations available, an admin should check settings.