JustGiving Integration

JustGiving users spread yourorganization's mission and raise funds on your behalf. To allow JustGiving fundraiser, donor, and gift data to enter Raiser's Edge NXT, start the JustGiving Integration from Control Panel, Settings. The integration creates constituent records (or matches on existing records) to help you identify those who influence giving, and creates gift records to help you track the funds your organization receives through peer-to-peer fundraising.

JustGiving teams, which allows fundraising page owners to join their pages together to contribute to an overall goal, are not currently supported in Raiser's Edge NXT. Therefore, JustGiving team totals, team name, and team URL do not synchronize. However, all data from individual team member's fundraising pages do synchronize and can be found on their constituent record. For more information, see New Constituent Records from JustGiving.

Tip: The JustGiving integration now supports gifts donated through guest checkout. The gift, name, and email associated with the credit card they used to make the gift will synchronize to Raiser's Edge NXT. Raiser's Edge NXT searches for a match on an existing constituent record to update before it creates a new one for the donor.

Note: The data only flows one way - from JustGiving to Raiser's Edge NXT. Changes made in Raiser's Edge NXT to the integration settings, constituent records, or donation records never affect the data in JustGiving, meaning the data might not be identical in both systems.

Before any data can synchronize from JustGiving, select Get started with settings from Control Panel, Settings, set up defaults so data can map correctly in Raiser's Edge NXT. For more information, see Default Settings for the JustGiving Integration.

Under Charity account, you can:

  • Access your JustGiving account quickly through the link.

  • Disconnect your JustGiving account from Raiser's Edge NXT. Like pausing the integration, no new data from JustGiving (new fundraising pages, fundraising page gifts, direct-to-charity gifts, fundraiser constituent data, and donor constituent data) will synchronize to your instance of Raiser's Edge NXT.

    Warning: JustGiving data that was created during the paused period will not automatically flow into Raiser's Edge NXT. The only way to add that data into Raiser's Edge NXT is to run a donation report in JustGiving for the paused period, and manually import the data into Raiser's Edge NXT. For more information about imports, see p.76 of Import Tutorial.

After you connect your JustGiving charity account, you can edit the default settings or set defaults for specific campaigns.

Under Default settings, you can:

  • Review the date of the initial synchronization

  • Edit settings for the existing defaults. For more information, see Default Settings for the JustGiving Integration.

    Note: Changes to the default settings only apply to gifts and constituents going forward, and don't apply retroactively to gifts and constituents that have already synchronized.

  • Pause the synchronization. While the integration is paused, no new data from JustGiving (new fundraising pages, fundraising page gifts, direct-to-charity gifts, fundraiser constituent data, and donor constituent data) will synchronize to your instance of Raiser's Edge NXT. To unpause the data synchronization and receive new JustGiving data again, select Restart synchronization.

    Warning:  If you select Restart synchronization, JustGiving data that was created during the paused period will not automatically flow into Raiser's Edge NXT. The only way to add that data into Raiser's Edge NXT is to run a donation report in JustGiving for the paused period, and manually import the data into Raiser's Edge NXT. For more information about imports, see p.76 of Import Tutorial.

Under Settings overrides, Edit, you can set defaults fields for gifts that come from specific JustGiving campaigns or events. For more information, see JustGiving Settings Overrides.