New Gift Records from JustGiving

When the JustGiving integration is enabled, new gift records are created in Raiser's Edge NXT for:

  • Gifts donated to JustGiving fundraising pages, including memorial/tribute pages.

    Note: Memorial/tribute information does not synchronize to new gift records.

  • Gifts donated directly to the charity in JustGiving.

  • Gifts donated through guest checkout

  • Recurring credit card gifts.

    Note: All recurring gift payments from JustGiving synchronize as a one-time gifts. The gift records do not indicate that they're associated with a recurring gift.

Tip: If your organization uses Blackbaud Merchant Services to process JustGiving donations, and the donor covers the JustGiving platform fee, the gift amount in Raiser's Edge NXT includes the original donation amount and the fee amount. If your organization receives JustGiving donations through the Blackbaud Giving Fund, and the donor helps with overall processing costs, the gift amount in Raiser's Edge NXT only includes the original donation amount.

Note: When a gift is processed in JustGiving, it is sent to a batch in Raiser's Edge NXT within 5 minutes. Batches containing gifts from JustGiving are created daily and include the description: JustGiving transactions from mm/dd/yyyy - Credit Card Payments. Gift records are not created for these gifts until you approve the batch. For more information, see Gift Batches.

Tip: No data about fundraising pages or gifts created in JustGiving prior to the initial synchronization or during a paused period flows to Raiser's Edge NXT. However, you can import this data manually. For more information, see Import JustGiving Gifts

On the gift record, you can view details that synchronized from JustGiving.

Under Acknowledgements and receipts, you can view the gift's receipt data that synchronized from JustGiving.

  • The acknowledgement status is Needs acknowledgement.

  • Because JustGiving emails a receipt for every gift, the receipt status is Receipted and includes the date the gift was created in JustGiving.

  • The receipt amount is the amount of the gift in JustGiving

Under Recognition credits, you can see that the gift amount is applied as a peer-to-peer credit to the fundraising page owner. The peer-to-peer recognition credit helps you identify page owners who influence giving, and start building relationships with them. For more information, see Recognition Credits.

Select the fundraising page link to review the status of the fundraiser and view other gifts that have been donated to it.

At the top of the gift record, Comment displays: JustGiving plus the Donation Reference number from database view.

Tip: In the database view, the Comment field is called Reference. To learn more, see Gift Record .

Under Custom fields, you can view the custom fields that synchronize from JustGiving.

  • JustGiving Donor Message displays the message the donor wrote to the fundraiser in JustGiving.

  • JustGiving Fundraiser displays the name of fundraising page owner that this gift was donated to.

  • JustGiving Fundraising Page URL displays the name of the fundraising page's url that the gift was donated to.

  • JustGiving Campaign displays the name of the campaign (or event) in JustGiving that this gift was attributed to.

    • Tip: When you add an offline gift that was donated to a JustGiving fundraising page, you can add these custom fields to the gift record to use them for your reports. For more information, see Custom Fields.