Add a Workstation

You must add a workstation to the system for each computer within your organization that requires a cash drawer or will print tickets and sales documents. For example, if you have a ticket window with three computers and all three computers will print tickets and sales documents, you must add a workstation for each computer. For more information, see Add Workstations.

  1. From Tickets, under Printing, click Workstations.

  2. Click Add.

  3. Enter a name and description to identify the workstation. The name and description you enter here will appear on the workstation record and any associated searches.

  4. Enter the workstation’s machine name (NOT the full name). The machine name is the actual name of the computer as recognized by your network. For more information, see Manage Workstation Machine Names .

  5. Select Save.

After the machine name is confirmed, you can add printers to the workstation. For more information, see Configure Workstation Printers.

Note: If you entered the machine name incorrectly or the machine has not yet been configured on your network, a machine status of “Unable to access machine” appears. To correct the machine name, under Tasks, click Change machine name. For more information, see Manage Workstation Machine Names .