Configure Web Payment Settings

  1. From Web, select Web payment settings under Configuration.

  2. Under General, enter how long to maintain shopping carts for website users who are not logged in.

    Warning: If you enter “0” in the Days to keep anonymous carts field, the program does not maintain cookies to identify website users. If users add items to shopping carts and do not check out, they cannot return to the cart later. Depending on the browser, the carts are cleared either when the browsing session times out or when users close the browser.

  3. To include a Continue shopping button in the cart, under Continue Shopping settings, select Display "Continue shopping" button and then select the web form or URL to redirect the patron to. For example, you can redirect them to the web form page they were on before checkout or to a specific URL on your website.

  4. Under Confirmation screen, design a confirmation screen to display after users check out.

  5. Under Required fields, select whether to require users to enter first names, titles, or phone numbers when they check out. To ensure you download complete constituent information, we recommend that you make all these fields required.

  6. Under Payment methods, select a merchant account to process credit card transactions. For example, you can use your organization’s Blackbaud Merchant Services account.

  7. Select the payment methods to offer to website users. By default, the shopping cart accepts credit card payments. If your organization processes credit cards through Blackbaud Merchant Services, you can also enable digital wallets.

    Note: To help you comply with the Payment Card Industry Data Security Standard (PCI DSS), the shopping cart directs credit card transactions to Blackbaud Checkout to process payments. The secure payment form uses Blackbaud Payment Service to securely process billing and payment info.

  8. To rename labels, headings, and other text in your shopping cart, select the Language tab. You can also use this tab to enter localized text for other languages.

    • In the Category field, select the section of the shopping cart to edit.

    • In the Language field, select the language to localize.

    • In the Text column, rename default labels, headings, and other text as necessary.

  9. Select Save.